Remote Care as a Serviceโ„ข

Your patients aren't non-compliant. They're uncontacted.

The 60-day gap between visits is where clinical control slips and revenue leaks. Simon reaches every patient, every day โ€” without you hiring a single new staff member.

Book Your 15-Minute Demo โ†’ No risk. No catch. No commitment.

The physician stays in control. Simon does not diagnose. Simon does not prescribe. Simon engages โ€” and escalates only what your clinicians need to see.

Authority

See how Dr Blackwood is closing the gap in care for his patients.

Dr. Kimathi Blackwood โ€” Emory-trained nephrologist at Georgia Nephrology โ€” walks through how Simon is helping his team reach the patients their staff couldn't, and what that's done for hypertension control across his Medicare panel.

Case Western Reserve University · Cleveland Clinic Lerner College of Medicine.
Emory University School of Medicine.
Board Certified โ€” ABIM, Nephrology Subspecialty.
The problem

The gap between visits is where everything breaks down.

Staff is stretched. Patients go dark. CMS keeps raising the bar.

60+days
Between touchpoints
The typical gap between outreach attempts for a patient on a stretched-thin panel.
โˆ’9%
Inpatient reimbursement
This year's physician fee schedule shifting reimbursement toward remote care.
Quality
Measures slipping
CBP, GSD, BPD, KED โ€” the measures now driving MIPS and value-based contracts.

Your patients aren't failing at one thing. They're failing at ten.

Dietary slips, fluid overload, medication gaps, unfilled prescriptions, silent BP increases, missed follow-ups, undisclosed remedies, substance use, glycemic drift. Every one of them happens between visits. Every one of them is a conversation your staff doesn't have bandwidth to have.

The solution

Meet Simon.

The AI care partner that engages your patients 24/7.

Simon is engagement infrastructure โ€” not a diagnostic tool. He reaches your patients on the channels they already use (ie: text) and asks the right questions for their care plan, adapts in real time, and escalates to your nurse only when a human is actually needed.

01 ยท Initiate

Reach out first.

Simon contacts the patient on their preferred channel at a predictable time. Knows name, stage, last reading.

โ†’
02 ยท Engage

Ask the right question.

"Did you take your binders with breakfast?" "Weight up more than two pounds?" Questions adapt to diagnosis, recent BP readings, and care plan.

โ†’
03 ยท Adapt

Respond in real time.

Missed dose โ†’ reminder. Confusion โ†’ simpler language. Positive reply โ†’ reinforce. No response โ†’ try a different channel.

โ†’
04 ยท Escalate

Hand off to a human.

BP spike, missed appointment, clinical question โ€” Simon notifies your nurse with the full context. No history re-collection.

Runs 24/7 across your entire panel. Your staff doesn't touch it unless Simon says they should.

A real patient

Meet Mrs. Johnson.

72. ESRD on hemodialysis 3ร—/week. Hypertensive. Onboarded in 90 seconds โ€” by text.

  • 01

    Dialysis Session Adherence

    Confirms attendance. Flags shortened or skipped sessions to Nephrology.

    3ร— weekly ยท morning of session
  • 04

    Medication Adherence

    Phosphate binders with meals, antihypertensives AM/PM, EPO per schedule.

    Daily ยท tied to meal and sleep cues
  • 06

    Uncontrolled HTN (Self-Management)

    Paired cuff readings, trend detection, coaching for home BP practice.

    Daily ยท BP cuff auto-sync

No app. No login. No new tech for Mrs. Johnson to learn. Your staff never touched this conversation.

Day 1 ยท Onboarding
S
Simon
SynsorMed ยท Dr. Patel's care partner
Today ยท 9:00 AM
Hi Mrs. Johnson โ€” I'm Simon, Dr. Patel's care partner. We'll check in each morning about your dialysis, meds, and BP. Sound good?
Ok.
Great. What time works best for a daily check-in?
8 am
Set. I'll text at 8. If something feels off, I'll loop in your care team right away.
Day 5 ยท Points + Streak
S
Simon
SynsorMed
8:00 AM
Good morning, Mrs. Johnson. Ready for your BP check?
135/80
In range! +10 points earned.
And that's 5 days in a row โ€” your streak is heating up. ๐Ÿ”ฅ
Day 30 ยท Tier Advancement
S
Simon
SynsorMed
8:00 AM
Mrs. Johnson โ€” ๐Ÿ† you just hit Gold tier. 2,630 points this month.
Wow, thank you!
Reward unlocked: a personal note from Dr. Patel at your next visit.
Proof

16 months. 2,016 Medicare patients. Real outcomes.

Improving outcomes of BP readings on a managed Medicare hypertension panel.

26%
achieved โ‰ฅ10 mmHg
systolic reduction
The threshold consistently associated with slower CKD progression in SPRINT CKD and major meta-analyses.
65%
maintained stable
BP control
At the Medicare Controlled BP threshold โ€” the HEDIS CBP measure tracked by every MA plan and ACO.
9%
flagged by Simon for
clinical escalation
Simon surfaced deteriorating BP; clinical teams intervened in time, including hospitalization when warranted.
91%
of patients stable or improved on BP outcomes. Across a 16-month Medicare hypertension panel of 2,016 patients.

Simon is the patient engagement infrastructure that makes tight BP control operationally viable on your Medicare panel.

Internal SynsorMed data, 16-month managed Medicare hypertension panel (n=2,016). Evidence base for the โ‰ฅ10 mmHg threshold: SPRINT CKD subgroup (NEJM 2015), AASK long-term follow-up (NEJM 2010), Xie et al. (Lancet 2016). KDIGO 2021 anchors its BP target in this evidence.
Built for the whole practice

Built for physicians. Loved by practice administrators.

The biggest hurdle to new tech is the implementation burden. Simon is a zero-drag rollout for every seat at the table.

For the physician owner

Capture clean claims on services you're already entitled to bill.

RPM and CCM revenue without adding staff, workflow drag, or billing risk. The physician stays in clinical control. Simon does not diagnose or prescribe.

For the practice administrator

Onboard patients in under 90 seconds. Scale by math, not headcount.

No new logins. No app for patients to download. Manage 400 patients or 4,000 with the same operating model. Your nurses stop playing phone tag and start doing clinical work.

For the billing team

95%+ clean-claim rate on RPM and CCM.

Compliance drives capture: engaged patients use their devices, stay enrolled, and generate the reimbursements you're already entitled to.

The model

Patient engagement is a continuous conversation.

And humans can't have a continuous conversation with 400 patients at once.

Traditional model

Episodic, staff-driven, scales by hiring.

  • โœ•
    Episodic touchpointsMonthly check-ins, quarterly visits.
  • โœ•
    Staff-driven outreachNurses carry the entire load.
  • โœ•
    Dashboards to stare atSomeone still has to read them.
  • โœ•
    Scales by hiringMore patients = more staff.
Simon's model

Continuous, agent-driven, scales by math.

  • โœ“
    Continuous daily contactA conversation, not a check-in.
  • โœ“
    Agent-driven outreachSimon handles the repetition; staff handles the care.
  • โœ“
    Alerts only when neededEscalation, not observation.
  • โœ“
    Scales by math, not headcountSame operating model at any panel size.

The problem was never information. Your nurses already know who's non-adherent. The problem is reach.

Common questions

Questions we get on every demo call.

How is Simon different from "black box" AI systems?+

Simon is engagement infrastructure, not a diagnostic tool. The systems making headlines try to replace clinical judgment. Simon does the opposite โ€” it reaches the patients your staff can't, then hands off to your clinicians the moment something matters.

Simon does not diagnose. Simon does not prescribe.

Does Simon integrate with my EHR?+

Yes. Simon integrates with all major EHRs so patient data โ€” daily BP cuff auto-syncs, medication confirmations, dialysis attendance โ€” flows into your existing clinical workflow without manual entry.

Will this frustrate my elderly Medicare patients?+

No โ€” and this is the question we get most. Simon was built for a Medicare population. There is no app to download and no login to remember. Simon reaches patients on the channels they already use every day: text, voice, or app if they prefer one.

Who is liable for clinical decisions?+

You are. Simon is explicitly designed so the physician stays in control. Simon engages and escalates. Your clinical team decides.

How is this priced?+

Pricing is structured around your panel size, condition mix, and current RPM/CCM status. We walk through it on the demo so the numbers actually fit your practice.

The offer

A 15-minute conversation. No risk. No catch.

Built around your practice โ€” not a generic product tour.

  • The Demo

    See the workflow in action and exactly how Simon would engage your patients.

  • Projected Lift

    Hard numbers on engagement, projected revenue capture, and staff hours saved on your panel.

  • Medicare HTN Case Study

    Our 16-month, 2,016-patient findings on improving Stage 2 hypertension control. Yours to keep, even if we aren't a fit.

  • Pricing

    Because we built Simon on AI, we can keep it genuinely affordable โ€” in some cases less than a cup of coffee per patient. We'll walk through exact numbers for your panel size on the call.

Book Your 15-Minute Demo โ†’

Or visit calendly.com/synsormed/simon-calls
If we're not a fit, we'll say so first.

Worst case: you walk away with our Medicare hypertension case study and a clearer view of your panel. Best case: you're onboarding Simon before Q2 closes.